Client testimonials

  • Daar is baie dank en waardering
    vanaf die hoof en die skool uitgespreek, en daar was nêrens ‘n haakplek vaarvan ek weet nie. Dit is lekker om so ver te reis, op gevaarlike paaie te ry (baie daarvan in die donker), en te
    weet ons is in goeie hande!
    - Kobus Hartman

    Thank you so much for the great organisation  of the bus for our trip to the Johannesburg Civic Theatre on Saturday. Patrick was a wonderful driver and made the whole trip very enjoyable for everyone.
    - June de Villiers

    I would like to place on record my sincere appreciation to Victor and his team for the outstanding service offered to our guests on the 18th. when they were stranded outside  the Kruger due to the cyclone. - Ethne Cameron, GoingAfrica.

    Herewith would just like to thank you - everything went well on the Maputo tour - appreciate all your efforts - & then especially like to compliment Victor, the driver, the school was very happy with him - and from Our side - he was always smiling, friendly, on time...stunning service.

    It is truly a pleasure workig with you, thank you & hope to check in soon again...

    Regards

    Antoinette Joubert
    CPJ Services

Training

 

Buscor (Pty) Ltd recognises that the ability to fulfil its mission relies heavily on the expertise, enthusiasm and engagement of its staff. The recruitment, retention and development of versatile, skilled and committed staff who can respond creatively to challenges and opportunities is a strategic goal of Buscor.

It is critical for Buscor (Pty) Ltd to develop the knowledge and skills of individuals, as well as the organisation, in order to meet its strategic goals and initiatives.

Buscor (Pty) Ltd is therefore committed to enabling individuals, teams and work units to carry out their duties effectively and realise their full potential. This is reflected in a broad range of initiatives supporting current and emerging development needs. Initiatives are regularly evaluated and, where necessary, revised to ensure effective targeting of effort and resources.

Training Statistics

 

Training has always been a high priority in the company and for this reason Buscor Development exists comprising a fully functional diesel mechanical and auto electrical workshop, 4 large training rooms and a computer room.

According the Workplace Skills Plan and Annual Training Report 2011/2012 a total of 1168 training sessions were performed for the year, an increase from 818 in 2010/2011. We plan to perform another 1016 training sessions for 2012/2013.

An average of 250-270 Buscor employees receive training monthly where various training interventions occur daily.

Range of Intervention Presented

 

Apprenticeships

Our apprenticeship levels range from level 1 to 4 where the students go through their levels for 3 months of the year theory and 9 month practical. We have two highly skilled and qualified facilitators who are dedicated to their students.

Trade Test Preparation

Technical employees go through trade test preparation at our workshop and are then assisted with their application for trade test dates. Buscor development is a well-known “household” name at the Indlela testing station.

Soft Skills

Health and Safety requirements feature prominently at our workplace. Management Development Programmes and Dispatcher courses are also provided for our employees.

Company Induction interventions are performed regularly where all new employees attend induction to understand Buscor’s Company Policies and Procedures.

A Soft Skills Trainer provides specialist training such as Team leadership using the RESPECT model (R-recognition, E-empowerment, S-supportive feedback, P-partnering, E-expectation, C-consideration and T-trust). He also presents Emotional Intelligence at the workplace where he uses techniques unique to the transport industry.

Financial Life Skills and Report Writing Skills have also been included into this year’s curriculum as a much needed tool to assist our employees to achieve their Critical Performance Areas.

Operation Development Programmes were successfully implemented in 2011 and now the way forward is open for the development of leadership capabilities which have been ensuring the health and the well-being of the organisation and its staff which will, in effect, improve problem solving.

Driver Training

  Many interventions are provided for our drivers.

Basic Driver

Basic Driver training is a 12 week programme consisting of theory and practical. This programme is so stringent that before commencement of employment, the basic driver has to undergo a pre-medical before the 12 week programme and a post-medical after the 12 week programme. They go through induction and are regularly evaluated and tested on the road before being considered for employment as a driver.

Driver Development Programme

This has been an Employment Equity Strategy to address gender equality in the workplace which has been quite successful and has also produced acclaimed DOTY (Driver of the Year) contestants. This programme takes 10 months to complete. 

Driver Re-Training

Drivers that have been in the company for over a year have to return for a two-week re-fresher course during which they also receive a technical two day theoretical training session on vehicle mechanics.

 

Train Bus training and Bi-Articulated training

Drivers who have experience in a rigid bus will receive advance training on Train busses and bi-articulated busses.

Performed by our most experienced Driver Instructors for a period of three weeks performance evaluations on these drivers are done almost every day.



NCPD – National Certification of Professional Drivers

NCPD is one of our highest acclaimed achievements, meaning that our drivers are trained towards a national qualification. More than 60 drivers per year achieve their NCPD certification. Currently there are 179 Drivers in the company who have obtained this qualification and our strategy is to train all our drivers towards this qualification.

Technical Training

Basic Product Knowledge

Targetted at unqualified artisans this course comprises 8 different modules from Engine D20, Common Rail, Brake and Air System, Power Steering and Front Axle, AS-Tronic basic, Rear Axle and Air Suspension to Basic Electrical.



Product Knowledge

A state-of-the-art training workshop has been set up to present Product Knowledge training such as ECAS, Front and Driving Axles, D20 and D26 Engine Overhauls, ECO Breakdown Training, MAN CATS II and Advanced, Workshop Rules and Procedures, Electronic Diesel Controls ECD 7, HB Bus Basic and Maintenance, Basic and Electronic Brakes, AS-Tronic  Gearbox Overhaul, HB Electrical Part 1 and part 12, Scope Meter and Tests, using Oxy Acetylene and Cutting Equipment.

Qualified artisans are provided with this training to keep them aligned with the latest training on our MAN products.

Our Instructor has also now been deemed competent to present and train Body building and repair .

Computer Training

 

We offer basic computer techniques such as how to calculate using the toolbars available in Excel 2010 to ICDL (International Computer Drivers Licence) and train an average of 8 employees per month with 8 stand-alone computers.

This ICDL computer course which consists of 7 modules and is internationally recognised in 135 countries.

Training Need Analysis

 

TNA’s are performed annually where developmental needs are identified so as to meet with their Critical Performance Areas. These are then drawn on a training Matrix where Training Plans are developed per employee. Schedules are planned and dates are allocated for the fiscal year.

Training initiatives include structured group training, one-to-one consultations, tailored programmes delivered to specific workplace and support for attendance at external programmes.

Conclusion

 

Buscor has implemented a range of overarching organisational development initiatives which include leadership development programmes, mentoring and coaching, provision of in-house professional development to support individual and organisational learning and skill development (including specialist areas of teaching and learning, research and information technology), study leave for academics, strategic communication strategies.

This is complemented by support for development of individuals through a range of   programmes (e.g. study time, study bursaries, interest free loans) which may include financial support and/or release from duties to attend study, conferences etc. These programmes are regularly reviewed and advertised to staff. In each case, staff must satisfy the relevant criteria to be eligible for the support provided.